| FREQUENTLY ASKED QUESTIONS AND THEIR ANSWERS
What is PDR?
What are the benefits of PDR?
Will my paint be damaged?
Will my dents be 100% gone?
Will my dents come back?
Can any dent be fixed?
What does "no
drilling" mean?
Do you do scratches or paint
work?
Can DR
Dent Solutions help me with my LEASE RETURN vehicle?
I've
got lots of dents, do you have a discount for more than one dent?
CAN PDR help me SELL MY CAR?
What is
PDR?
PDR, or Paintless Dent Repair, is a method of removing minor dents and
dings without removing any paint from the vehicle. This is done by very
patiently massaging the dent out from the back of the panel, or sometimes
from the front using specialized tools.
What
are the benefits of PDR?
The most important benefit is quality. This method is the closest you can
get to the dent never happening in the first place. No grinding, bondo,
fillers, or primers are needed because your original factory paint is not
disturbed. There are no problems with filler or paint shrinkage months
after the repair as is typical with most conventional repairs. Cost is
also a major benefit of PDR. Time savings is yet another
advantage. That same dent can be fixed in less than an hour, and we can
even come to you. A body shop will take 3 - 5 days, or longer.
Will
my paint be damaged?
No. Today's factory paints are very flexible and will not be damaged in
any way by this process. PDR is the only way to repair a dent and still
keep your factory paint.
Will
my dents be 100% gone?
On minor dents, in most cases, yes. The deeper the dent, the more
difficult it is to repair. Even on larger dents, once we're done, most
people are amazed at the results. We always explain in detail, how your
dent will look before any work is started.
Will
my dents come back?
Absolutely not. Once a dent has been removed properly with PDR, it never
comes back. Most dents repaired conventionally develop a ring around the
dent, or sand scratch marks 3 - 6 months after the repair. This is never
the case with properly performed PDR.
Can
any dent be fixed?
No. The most important factors in determining if a dent can be repaired by
PDR are depth and location. Dents the size of a dinner plate or larger can
be fixed successfully, as long as they are not too deep, or twisted. On
the other hand, some dents that are as small as a dime, but very deep,
cannot be fixed using PDR because the metal is too stretched. Cracked
paint can also be an indication that a dent is too deep. The most common
dents fixed are the size of a golf ball and under. 95% of minor dents can
be repaired. About 5% of minor dents can't be fixed due to depth or
location. Areas such as some quarter panel opening lips, some forward
areas of heavily braced hoods, or the very edges of some panels are
examples of bad locations.
What
does "no drilling" mean?
It has become common practice by many PDR technicians to drill or punch
holes in places like door frames, quarter panel jambs, inner wheelhouse
panels, etc. to gain access to a dent with their tools. Most of the time,
the customer is not even informed of this. I have seen "repairs"
where as many as 7 - 10 holes were drilled to access one dent. We will always take the extra time to try and repair a dent without drilling.
In the event that there is no other way to repair a dent except to drill a
small hole, or if it is less expensive to drill a small hole, you will
always be advised of this and the choice will be yours. If a small hole is
necessary, it will be rust-proofed and plugged.
Do
you do scratches or paint work?
No, we don't. There are too many quality problems with the quick, mobile
paint repair systems. If your vehicle needs paint work, I'll be happy to
refer you to a quality paint shop in your area.
Can
you help me with my LEASE RETURN vehicle?
We sure can. We can remove those dents for a lot less than you will be
charged for "excessive wear and tear on your vehicle's
exterior". If your lease is up soon, give us a call, you'll be glad
you did.
I've
got lots of dents, do you have a discount for more than one dent?
Yes, we offer discounts for multiple dents. If you have more than one
minor dent on a panel, we can generally include those dents for very
little extra, depending on the sizes and number of dents. If your car has
a lot of minor dents, we offer a per car price that is very reasonable.
CAN
PDR help me SELL MY CAR?
Ever hear the saying "Image is everything"? Most people judge a
car by its appearance. If it looks good, they assume it has been well
taken care of. Used car dealers and wholesalers know this. They also know what they
spend on PDR will make them many times over what they spend, and will help
them sell the car quicker. If you're selling your car, PDR is one of the
best ways to get top dollar, more interested buyers, and a quicker sale. |